Shipping Policy

At Nadirweave™, we believe receiving your artisan jewelry should be as delightful as wearing it. This Shipping Policy details our handling procedures, delivery schedules, and transit protections for our birthstone solitaire rings, woven hoop earrings, and minimalist bar necklaces.

Our Direct Fulfillment Model

To make fine jewelry accessible without traditional luxury markups, Nadirweave™ dispatches pieces directly from our specialized artisan workshops and global distribution hubs.

This intentional, direct-to-consumer delivery approach enables us to:

💎 Ensure Quality Control: Every solitaire ring and necklace undergoes individual polishing and inspection before dispatch.
💲 Offer Honest Pricing: Bypassing retail intermediaries allows us to maintain accessible pricing for premium materials.
🌿 Minimize Logistics Footprint: Direct transit routes reduce unnecessary transfers and warehouse energy consumption.

We appreciate your support of our streamlined, modern fulfillment approach.

1. Order Fulfillment & Flat-Rate Shipping

Handling & Inspection Window:

Please allow 2 to 4 business days for our team to inspect, polish, and package your jewelry in protective presentation boxes.

High-Volume & Holiday Season:

During peak gifting seasons or holiday launches, processing times may extend up to 5 business days.

Flat Shipping Rate:

We charge a flat delivery rate of $5.99 on all orders, regardless of the destination or package quantity.

2. Estimated Transit Timelines

Because Nadirweave™ creations are fulfilled via international logistics networks, delivery windows vary by destination region:

Destination Region	Estimated Delivery Schedule
United States	10 – 15 Business Days
Canada / United Kingdom / Australia	11 – 16 Business Days
Rest of the World	15 – 20 Business Days

Note: Delivery windows are estimated carrier transit times and do not guarantee exact calendar delivery dates.

3. Parcel Tracking & Status Scans

Upon dispatch, you will receive an automated shipping confirmation email containing your tracking link and number.

Tracking Registration: Carrier tracking portals typically take 1 to 3 business days to display active location updates after a shipping label is created.
In-Transit Status: Brief pauses in tracking updates often occur while packages clear international sorting hubs; your shipment remains securely en route.

4. International Import Duties & Customs (DDU)

All international packages are dispatched under DDU (Delivered Duty Unpaid) terms.

Customer Responsibility: Any local import taxes, value-added taxes (VAT), or customs handling fees imposed by your destination country are the recipient's responsibility.
Customs Inspections: Nadirweave™ is not liable for transport delays resulting from local border processing routines.

5. Order Modification & Cancellation Requests

Our automated fulfillment workflow begins processing orders promptly after placement.

If you need to update your delivery address or request an order cancellation, please contact service@tzenithflow.com within 12 hours of submitting your purchase. Once an order enters processing, modifications or cancellations can no longer be accommodated.

6. Coverage for Lost or Damaged Shipments

We take full responsibility for ensuring your jewelry arrives safely.

💎 Damaged Upon Delivery: If your package or jewelry arrives damaged, please email us clear photos of the damaged item and original packaging within 72 hours of arrival, and we will issue a free replacement.
📦 Confirmed Carrier Loss: If the logistics provider confirms your parcel is lost in transit, Nadirweave™ will re-dispatch your order free of charge.